top of page
Emergency Services & COVID-19

We Are Not a Crisis Support Service

While it is our mission to help people learn to deal with anxiety, depression and related illnesses, we are not equipped to provide urgent help if you are dealing with a crisis.


If you require urgent assistance, please don’t wait. Seek help immediately from your health care professional or explore the resources and support services below.

Emergency Contact Numbers

Lifeline Australia

Lifeline is staffed by volunteer telephone crisis supporters who are ready to take calls 24/7.

Call 13 11 14


Suicide Callback Service

Free, professional 24/7 telephone and online counselling to people who are affected by suicide.

Call 1300 659 467



Counselling and support service for people impacted by sexual assault, domestic or family violence and abuse.

Call 1800 737 732.

Mental Health Emergency Response Line

The Mental Health Emergency Response Line (MHERL) is a 24-hour telephone service for people in the Perth metropolitan area experiencing a mental health crisis.

You can call MHERL on:

  • 1300 555 788 (Perth)

  • 1800 676 822 (Peel region)


Kid’s Helpline
A free (even from a mobile), confidential 24/7 online and phone counselling service for young people aged 5 to 25.
Call 1800 551 800


QLife provides anonymous and free LGBTIQ+ peer support and referral for people in Australia wanting to talk about sexuality, identity, gender, bodies, feelings or relationships.
Call 1800 184 527


Queensgate Psychology Centre  & COVID-19

Queensgate Psychology Centre will continue to operate as normal wherever possible while protecting the health and safety of staff, therapists and clients as the COVID-19 situation continues to evolve.

We are keeping updated and following the recommendations by the WA Health Dept and the Federal government regarding self-isolation, hygiene, and social distancing.

We recommend arriving at our practice no more than a few minutes prior to your booked appointment time unless you are required to attend earlier to complete paperwork.

Hand soap and sanitiser are available and we are minimising the distance between patients in the waiting room.

Should you experience any respiratory symptoms, we ask you refrain from attending the practice in person. Please give our friendly reception team a call on 08 6102 6662 and we will happily arrange a telehealth consultation for you.

You may be eligible for a Medicare rebate for telehealth consults - please feel free to check with us when you call.

Effective 9th November 2022, masks are no longer required but are optional at Queensgate Psychology Centre. Our reception team will continue to screen all patients upon arrival for cold/flu-like symptoms. We thank you for your cooperation. 

Urgent Help

If you are experiencing a mental health crisis and are having thoughts of death, self-harm, or suicide, please do not delay getting in touch with a 24/7 Crisis Support Service or attend your local emergency department.

If your life is in danger, dial 000

bottom of page